Technology is rapidly changing the workforce landscape. In time, advances in technology such as Artificial Intelligence (AI) will soon make labor obsolete.

As the USA was settled inland from the east and west coasts, one of the final regions to see the establishment of cities was the Great Basin, home to Mojave Desert and some of the least hospitable land in the world.

Becoming a leader is a challenging but a very fulfilling experience. Jamaria Rutledege, a Supervisor form Everise Las Vegas, is a testament to this. At a young age, she challenged her capabilities by enrolling in advance honors classes in high school. Her persistence and hard work paid off as she eventually graduated with honors. The laser focus determination that she displayed in her young years is still evident today, especially in her role as a Supervisor here at Everise.

There is a saying that goes, “For every thousand hacking the leaves of the problem, there is one striking at the root.” Businesses should target the underlying issues before it happens.

Everise is an international customer experience brand, elevating over 500,000 interactions per day, from our sites in six countries on three continents. These strategic global locations are key to making the successful delivery on our brand promise a possibility.

At Everise, we understand how important experiences can be in shaping who we are and how we make decisions. Each month, we spend some time with our leadership team and take a deeper look at how their personal experiences have influenced who they are today.

Meet Cloei Atos, a customer service representative at our Manila Customer Experience Center. Cloei is originally from the province of Bicol, a place with a small town feel where, Cloei says, the beach is never far away and spontaneous ocean swims with friends are always a possibility.