--- title: Everise Insights description: Get the latest CX insights and news from around the world of Everise. image: https://weareeverise.com/images/Everise.jpg --- | [![Everise Logo](https://insights.weareeverise.com/hubfs/Everise%20Images/Landing%20Pages/Welcome%20Packet/everise.svg)](https://weareeverise.com/) | [Contact Us](https://weareeverise.com/contact-us/) | | --- | --- | [Home](https://weareeverise.com/) > [Blog](https://insights.weareeverise.com/) # Blog | | ![Search Icon](https://insights.weareeverise.com/hubfs/Everise%20Images/Blog%202025/icon-search%20grey.svg) | | --- | --- | Tags: [Healthcare](https://insights.weareeverise.com/tag/healthcare) [Utilities](https://insights.weareeverise.com/tag/utilities) [Insurance](https://insights.weareeverise.com/tag/insurance) [Tax](https://insights.weareeverise.com/tag/tax) ## Featured Post [![](https://insights.weareeverise.com/hubfs/banner2.png) AEP Experience Scorecard: The Healthcare Performance Metrics That Move Enrollment Outcomes](https://insights.weareeverise.com/aep-experience-scorecard-the-healthcare-performance-metrics-that-move-enrollment-outcomes) [Smart Ways to Improve Customer Experience During Tax Season](https://insights.weareeverise.com/improve-customer-experience-during-tax-season) [Sustainability in Energy & Utilities](https://insights.weareeverise.com/sustainable-energy-utilities-industry) [India’s Healthcare CX: The Quiet Powerhouse for AEP and Beyond](https://insights.weareeverise.com/healthcare-outsourcing-india-fuels-aep-success) [AI in Utilities: How CX Innovation Keeps Power Companies Storm-Ready](https://insights.weareeverise.com/ai-in-utilities-how-cx-innovation-keeps-power-companies-storm-ready) ## More Blogs [![Checklist to Reduce Enrollment Friction](https://insights.weareeverise.com/hubfs/banner2.png) AEP Experience Scorecard: The Healthcare Performance Metrics That Move Enrollment Outcomes](https://insights.weareeverise.com/aep-experience-scorecard-the-healthcare-performance-metrics-that-move-enrollment-outcomes) [![Checklist to Reduce Enrollment Friction](https://insights.weareeverise.com/hubfs/banner2.png) How to Reduce Friction During Annual Enrollment: A Step-by-Step CX Checklist](https://insights.weareeverise.com/how-to-reduce-friction-during-annual-enrollment-a-step-by-step-cx-checklist) [![](https://insights.weareeverise.com/hubfs/EverInsights_Banner-1.png) Why Even Strong AEP Payer Operations Struggle with Maintaining Member Experience](https://insights.weareeverise.com/blog-why-payers-struggle-with-aep-member-experience) [![](https://insights.weareeverise.com/hubfs/EverInsights_Banner-1.png) Rising Consumer Costs and the Growing Responsibility of Payers to Protect Affordability](https://insights.weareeverise.com/rising-consumer-costs-and-the-growing-responsibility-of-payers-to-protect-affordability) [![](https://insights.weareeverise.com/hubfs/HTTCxEverise%20PPT%20Hero%201101x457%20with%20border.png) EverXchange: Redefining Access Centers for a Human + AI Future](https://insights.weareeverise.com/everxchange-redefining-access-centers-for-a-human-ai-future) [What the Keep Call Centers in America Act Means for U.S. Businesses](https://insights.weareeverise.com/how-the-keep-call-centers-in-america-act-will-reshape-cx) [![](https://insights.weareeverise.com/hubfs/Featured%20Image%203.jpg) Why Staffing Shortages in Healthcare Put Patients and Hospitals at Risk](https://insights.weareeverise.com/staffing-shortages-in-healthcare) [![Doctor reviewing Medicare Advantage Star Ratings results](https://insights.weareeverise.com/hubfs/image-Nov-12-2025-09-32-23-0941-PM.png) Turning Challenges into Strategic Opportunities: What the Medicare Advantage Star Rating Lawsuits Mean for the Future](https://insights.weareeverise.com/medicare-advantage-star-ratings) [![teams working together to scale customer support to handle surge in call volumes](https://insights.weareeverise.com/hubfs/Everise%20Images/Blog%202025/Blog%20Images/How%20to%20Scale%20Customer%20Support%20Ahead%20of%20Tax%20Season%20Surges%20FEATURED.jpg) How to Scale Customer Support Ahead of Tax Season Surges](https://insights.weareeverise.com/scale-customer-support-for-tax-season) [![colleagues in an office brainstorming strategies for digital transformation in insurance](https://insights.weareeverise.com/hubfs/Digital%20Transformation%20in%20Insurance%20Featured.jpg) Turning Data into Action with Digital Transformation in Insurance](https://insights.weareeverise.com/digital-transformation-in-insurance) [Next](https://insights.weareeverise.com/page/2) [![Everise Logo](https://insights.weareeverise.com/hubfs/Logos/Everise%20Logo%20color%20(1).png)](https://weareeverise.com/) Company - 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