Posted by Chris Greenough on
Jul 5, 2020
Posted By: Chris Greenough

Since Everise quickly transitioned to a home-based support model in March, our people have now had time to adjust to a work-from-home environment. We've gathered internal data and learnings to review our work-from-home operations and see how it has affected our employees and overall performance.

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Posted by Judd Bagley on
May 12, 2020
Posted By: Judd Bagley

It’s one of those business stories that needs to be documented.

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Posted by Judd Bagley on
May 5, 2020
Posted By: Judd Bagley

As the year 2000 approached, then Microsoft CEO Bill Gates -- who at the time enjoyed near-Nostradamus status --  was asked about the most important technology developments to anticipate in the new century. One thing Gates described seemed highly improbable at the time: the idea that as internet bandwidth approached computer processing speeds, actual data computation and storage would take place farther and farther from the user.

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Posted by Judd Bagley on
May 1, 2020
Posted By: Judd Bagley

So many of life's great leaps forward happen in the wake of profound disruption. For example, the fossil record regularly shows an explosion of new species shortly (in geologic terms) after evidence of violent asteroid impacts. Simply put, disruptive events alter the environment in ways that challenge incumbents, open up new niches and force all participants to innovate in ways that have enormous long-term ramifications. 

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Posted by Chris Greenough on
Apr 29, 2020
Posted By: Chris Greenough

After having to completely transform overnight, the BPO industry now finds itself poised at its next impasse. Is work-at-home simply a business continuity plan, or is it the new table stakes for the industry. It's at these moments it's good to take a measured review of how ready the industry was and what it's doing to prepare for the future.  

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Posted by Sudhir Agarwal on
Apr 15, 2020
Posted By: Sudhir Agarwal

In our continued commitment to be transparent and report on our operational health, I am pleased to share our weekly Work-at-Home Transformation briefing. Last week we committed to enabling up to 87% of our workforce to work from home and I am proud to share that we have over-delivered again, with 90% of our champions at home.  

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Posted by Sudhir Agarwal on
Apr 7, 2020
Posted By: Sudhir Agarwal

In our continued commitment to be transparent and report on our operational health, I am pleased to share our weekly Work-at-Home Transformation briefing. Last week we committed to enabling up to 86% of our workforce to work from home and I am proud to share that we have met our target.  

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Posted by Everise on
Apr 2, 2020
Posted By: Everise

"We are people-first"  is one of the core Everise values and the past two weeks has pushed this value to the limits. It's been amazing to see how everyone came together. Their commitment to our values, people and partners have been truly inspirational.  

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Posted by Sudhir Agarwal on
Mar 31, 2020
Posted By: Sudhir Agarwal

In our continued commitment to be transparent and report on our operational health, I am pleased to share our weekly Work-at-Home Transformation briefing. Last week we committed to enabling up to 77% of our workforce to work from home and I am proud to share that we once again achieved our target. Currently, 84% of our global workforce is supporting customers remotely. Additionally, 98% of planned deployments have been completed and 96% of those deployed are working.

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Posted by Sudhir Agarwal on
Mar 24, 2020
Posted By: Sudhir Agarwal

Last week we committed to enabling up to 50% of our workforce to work from home. Today we are proud to share that we migrated 54% of our global workforce in a home-based model and  project to have 77% of our workforce at home by Friday. 

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