The COVID-19 pandemic has profoundly impacted the way we function as a global society. Particularly, our increased isolation and work-from-home environment has also significantly accelerated consumer online spending behaviours.

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Posted by Everise on
Jul 8, 2020
Posted By: Everise

Two years ago in 2018, Everise first launched our CX@Home solution, offering this opportunity to our first champion. Over the past two years, we have invested in the people, processes and technology that enables enterprise compliance and operational readiness when managing a remote workforce. 

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Posted by Everise on
Mar 26, 2020
Posted By: Everise

When was the last time you bought a product and had some questions on how to use it? Or maybe report an issue on the product you just bought? Like any other consumer, you probably went on their website to find help.

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Posted by Everise on
Mar 20, 2020
Posted By: Everise

Everise remains committed to ensuring the safety of our employees and smooth continuity of our partner's operations through our proven Home-Based Agent programs. But, work-at-home isn't the only solution that can help you get through these tough times.

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Posted by Everise on
Feb 27, 2020
Posted By: Everise

Robots are the future and if we reference the movies like The Terminator, The Matrix, and Blade Runner, we are at war with the machines — and the future is not bright for humans. Robots overpower humans because of their productivity and accuracy.

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Posted by Everise on
Jan 16, 2020
Posted By: Everise

Over the next decade, Everise DX predicts that bots will evolve to become a brand’s key representative for employees and customers interface with. But, in order for a bot to earn the rank of brand ambassador, your bots and intelligent assistants will need a clearly defined growth plan, one that seeks to map out your digital experience strategy.

Here are 20 statistics that show that there is a convergence of AI, customer demand and enterprise readiness that will elevate bots into key brand voices.

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Posted by Everise on
Nov 19, 2019
Posted By: Everise

 

Technology is rapidly changing the workforce landscape. In time, advances in technology such as Artificial Intelligence (AI) will soon make labor obsolete.

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Posted by Everise on
Jan 24, 2019
Posted By: Everise

Not long ago, the people’s preferred mode of communication is through personal face-to-face interaction. If you have issues with your bank, you visit them personally and talk with the manager. If you bought a defective item, you bring the item back to the store and argue with the supervisor.

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Posted by Everise on
Oct 4, 2018
Posted By: Everise

Artificial Intelligence (AI) and automation is the next big thing and Everise banked on this opportunity by recently announcing their partnership with Microsoft to use an AI platform that would further elevate business process and work efficiency already adapted by the company.

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Posted by Everise on
Jul 4, 2018
Posted By: Everise

A revolutionary undertaking of its kind, Ana the Chatbot, designed to aid in recruitment

Everise, a global experience company, announce the launch of its latest trailblazing project, Ana the Chatbot. Engineered in the digital labs of Everise in partnership with Microsoft, this chatbot is developed to serve as an aid in talent acquisition for Everise. The development of this chatbot is only one of the several technology solutions created in Everise digital labs. These innovative projects are designed to enhance the engagement between Everise and its digitally savvy employees. Ana will be available 24/7, ensuring support for Everise Talent Acquisition Team.

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