Posted by Everise on
Oct 14, 2020
Posted By: Everise

Japan is an amazing destination and is widely known for its fascinating and colorful culture. The country is a blend of Eastern traditions and Western modernity built upon a prolific history. Upon visiting the country, one will immediately notice the pristine natural scenery with some of the world’s most beautiful waterfalls. And of course, one shouldn’t miss seeing the infamous Mount Fuji or the blooming of the cherry blossoms.

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Posted by Everise on
Oct 14, 2020
Posted By: Everise

 Guatemala is best known for its coffee, fascinating Mayan culture, volcanic landscape, and the beautiful, colonial city of Antigua. But most people are just learning about how this small country is loaded with homegrown produce and talent.  

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Posted by Everise on
Oct 14, 2020
Posted By: Everise

Malaysia has emerged as one of the region’s leading digital innovation and outsourcing hubs, building and attracting international companies with its infrastructure, diverse talent pool, and beautiful landscape. With more than 100,000 expatriates (expats) in Kuala Lumpur and voted as the #2 city for expats by InterNations, this vibrant Southeast Asian melting pot is as multicultural as it gets. 

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The Esports industry has thrived since movement restrictions increased our time spent at home. Research from Nielsen found that 89% of global consumers played video games and watched video game content during the height of the COVID-19 pandemic lockdowns. But as the world begins to open back up, how does the industry sustain this growth and inspire loyalty amongst their user base?

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Posted by Everise on
Sep 8, 2020
Posted By: Everise

Gamer Experience

As our screen time increases, the gaming industry has managed to flourish, capturing much of our limited attention. This is primarily because of the continuous introduction of exciting advancements in technology, including 4K, online streaming and Virtual Reality (VR).

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Posted by Everise on
Sep 8, 2020
Posted By: Everise

Since the start of COVID-19, the video game and Esports industry has experienced rapid growth. New research from Nielsen found that during the height of the pandemic lockdowns, 82% of global consumers played video games and watched video game content. In the era of social distancing, Esports are the new little league.

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Posted by Chris Greenough on
Aug 25, 2020
Posted By: Chris Greenough

When the pandemic hit, Everise swiftly transitioned 95% of our champions in the Philippines into a secure work-at-home environment within weeks - since then we have continued to thrive.

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Posted by Judd Bagley on
Aug 6, 2020
Posted By: Judd Bagley

It’s a central challenge confronting CX operations: how to economically retain the most qualified and experienced talent when single client support demand fluctuations may not justify their year-long employment? This is an especially thorny mess to untangle when working to retain notoriously difficult-to-recruit licensed agents whose certifications are indispensable, though maybe only a few months at a time.

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Posted by Chris Greenough on
Jul 5, 2020
Posted By: Chris Greenough

Since Everise quickly transitioned to a home-based support model in March, our people have now had time to adjust to a work-from-home environment. We've gathered internal data and learnings to review our work-from-home operations and see how it has affected our employees and overall performance.

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Posted by Judd Bagley on
May 5, 2020
Posted By: Judd Bagley

As the year 2000 approached, then Microsoft CEO Bill Gates -- who at the time enjoyed near-Nostradamus status --  was asked about the most important technology developments to anticipate in the new century. One thing Gates described seemed highly improbable at the time: the idea that as internet bandwidth approached computer processing speeds, actual data computation and storage would take place farther and farther from the user.

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