Posted by Everise on
Nov 19, 2019
Posted By: Everise

 

Technology is rapidly changing the workforce landscape. In time, advances in technology such as Artificial Intelligence (AI) will soon make labor obsolete.

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Posted by Everise on
Nov 15, 2019
Posted By: Everise
 
 
At the core of any business there are customers, but to provide experiences that go above and beyond expectations, there are  two prominent pieces in an ever changing customer satisfaction puzzle to consider.
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Posted by Everise on
May 24, 2019
Posted By: Everise

In 2009, McKinsey and Company pronounced the classic marketing funnel dead and, in its place, the “Customer Decision Journey” was born, depicting how customers engage with technology to learn about brands before doing a purchase.

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Posted by Everise on
Mar 1, 2019
Posted By: Everise

According to a Harvard Business Review by B. Joseph Pine II and James H. Gilmore, amidst the fourth industrial revolution, the experience economy came to be as a differentiator along the progressions of economic value. The two experts presented the term “Experience Economy” as a concept that has transformed organizations, streamline services, create products and engage customers.

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Posted by Everise on
Jan 30, 2019
Posted By: Everise

Today’s technology made people more connected, not just with other people but with home appliances as well.

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