Posted by Everise on
Jan 15, 2020
Posted By: Everise

Over the next decade, Everise DX predicts that bots will evolve to become a brand’s key representative for employees and customers interface with. But, in order for a bot to earn the rank of brand ambassador, your bots and intelligent assistants will need a clearly defined growth plan, one that seeks to map out your digital experience strategy.

Here are 20 statistics that show that there is a convergence of AI, customer demand and enterprise readiness that will elevate bots into key brand voices.

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Posted by Everise on
Dec 10, 2019
Posted By: Everise

 

Adapting to change is vital for growth. And for businesses, investing in digital experiences ensures the growth of an organization.

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Posted by Everise on
Nov 19, 2019
Posted By: Everise

 

Technology is rapidly changing the workforce landscape. In time, advances in technology such as Artificial Intelligence (AI) will soon make labor obsolete.

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Posted by Everise on
Jul 26, 2019
Posted By: Everise

In a time where everything needs to be done in an instant, technological advancements have allowed people to shrink the world to a size of a mobile phone. We see something we love, and we can get it in a simple tap on our phones. This is the same instantaneous nature that customers expect businesses to be. And those that get to adapt to the growing demands of global customers and provide them with amazing customer experiences win the games.

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Posted by Everise on
May 10, 2019
Posted By: Everise

In an interview with Malaysia Reserve, a Southeast Asia business news source, Everise CEO Sudhir Agarwal emphasized the importance of Malaysia in his Singapore-based firm’s expansion.

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Posted by Everise on
Dec 18, 2018
Posted By: Everise

Hyperlab, an Everise Company, specializing in AI-powered customer experience, is listed as one of the top 20 AI companies in the region by APAC CIO Outlooks for 2018.

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Posted by Everise on
Sep 24, 2018
Posted By: Everise

Last September 24, 2018, Everise announced the acquisition of Hyperlab, a digital experience company providing conversation artificial intelligence solutions to businesses. This move will see Everise as a stakeholder of the Malaysia-based company. With Hyperlab’s expertise in sales and customer support automation, Everise will provide efficient customer experience solutions to its clients, while continuing to support the growing demands of customers.

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Posted by Everise on
Jul 4, 2018
Posted By: Everise

A revolutionary undertaking of its kind, Ana the Chatbot, designed to aid in recruitment

Everise, a global experience company, announce the launch of its latest trailblazing project, Ana the Chatbot. Engineered in the digital labs of Everise in partnership with Microsoft, this chatbot is developed to serve as an aid in talent acquisition for Everise. The development of this chatbot is only one of the several technology solutions created in Everise digital labs. These innovative projects are designed to enhance the engagement between Everise and its digitally savvy employees. Ana will be available 24/7, ensuring support for Everise Talent Acquisition Team.

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Posted by Everise on
Feb 21, 2018
Posted By: Everise

AI (Artificial Intelligence) will transform the BPO industry, this is what Everise CEO, Sudhir Agarwal explained in an interview with CNBC senior correspondent, Sri Jegarajah, as he explained that technology should not be viewed as a threat, and only those that embrace it can survive the future of the Business Process Outsourcing (BPO) sector.

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