2020 forced many businesses to accelerate their digital transformation and experiment with different technologies as more of their employees working from home. Despite vaccines becoming available, most consumer studies show that people hope to continue working remotely. 

Parks Associates recently hosted the second event in their Connection Community series, where Peter Butler, General Manager Everise PX for Everise was a panel member. This event focused on supporting remote workers with a smarter home, where the challenges of adaptability to global changes were a focus. Discussions on this topic ranged from controlling the work-at-home environment for sensitive transactions, and privacy concerns

The challenges and restrictions caused by the global pandemic highlighted the value of flexible work structures in today's dynamic business climate. 

Meet Clare De Guzman, Director of Client Services for Everise Philippines. Clare has been with Everise for over a year and transitioned to working at home when the community quarantines began in her area. In this episode of Live From Our Living Room, Clare shares how she balanced her time with work and family at home and talks about her empowering experiences as a woman working in Everise.

A rapidly changing and challenging business environment is forcing brands into a two-front battle against technology disruption and unpredictable market volatility. To succeed, leading businesses are turning to disruptive outsourcing partners, who help mitigate their risks through a portfolio of offshore delivery centers equipped with product support experience.

One of the more compelling but least examined impacts of the pandemic relates to how the surge of remote work has shifted the labor market and altered the criteria talent acquisition professionals employ when evaluating the suitability of potential candidates.

Meet Kim Langer, Senior Supervisor for Everise. Last year, we featured Kim in our People of Everise Series, where she shared her passion for gaming and how she applied the skills she learned from games towards her work. Now working at home, Kim sat down with us for a quick interview to catch up on her career and work-at-home life.

Meet Doyal Bennett, Training Manager from Twin Falls, Idaho. Doyal was featured in our People of Everise Series back in 2019, and this year marks his 10th anniversary of being part of the Everise family. In this episode of Live From Our Living Room, Doyal shares the best things about being a trainer for Everise and how he adapted to training people both in a brick-and-mortar and virtual training environment.

The Experience Economy was in full effect, with 76% of consumers agreeing they would rather spend money on experiences over material items. But almost overnight, the pandemic upended this. Consumers now seek out brands who use technology to make their experiences with products and services seamless and contactless, while still retaining a human touch. We are entering the virtual experience economy.

Meet Nikko Dela Cruz, Team Lead in Business Controllership for Everise. For over nine years, Nikko has been a part of our company and actively fulfilling his duties as a champion of Everise. He is also one of our many champions who started working from home during the onset of the pandemic. In this episode of Live From Our Living Room, we had a quick interview with Nikko from his home to get to know more about his personal background and how working from home has worked out for him and his family.