Meet Cloei Atos, a customer service representative at our Manila Customer Experience Center. Cloei is originally from the province of Bicol, a place with a small town feel where, Cloei says, the beach is never far away and spontaneous ocean swims with friends are always a possibility.
Like most Filipino, Cloei is a big aficionado of music, especially classic songs from the 70s and the 80s. Like some of us, her love for music was influenced by her mom, who likes to listen from her cassettes while she was growing up.
“Most of my spare time, I spend it by listening to old songs by Air Supply, Fra Lippo Lippi, The Carpenters, and sometimes, Bee Gees,” talking about her favorite artists.
Her passion for music is also instrumental in her current role as a customer service representative. As much as she loves listening to music, she is even more passionate in listening to the customers she serves each day and that approach to communication is one reason she is so good at her job.
“Conversing with other people, that’s what I love, actually. I love to talk but I love the most is to listen because I think that’s what people need,” explains Cloei.
Cloei’s passion for listening is what keeps her motivated and eager in helping all the customers that she receives.
At Everise, we ensure that we put the spotlight on the people behind our success. That’s why we are featuring employees from different walks of life and shedding a little light on the people of Everise.