It's been an eventful year and many unforeseen changes are now shaping the future of how we will work and function as a society. Uncertain market conditions have accelerated the adoption of intelligent tools that can ensure business and social continuity. One of these tools is Artificial Intelligence(AI), which is proving to be the champion that can provide dependable solutions to a post-pandemic world. By enabling us to improve how we work and automating robotic tasks, this smart technology is transforming different industries in profound ways.

The COVID-19 pandemic has profoundly impacted the way we function as a global society. Particularly, our increased isolation and work-from-home environment has also significantly accelerated consumer online spending behaviours.

Two years ago in 2018, Everise first launched our Home Experience solution, offering this opportunity to our first champion. Over the past two years, we have invested in the people, processes and technology that enables enterprise compliance and operational readiness when managing a remote workforce. 

Recruiting is traditionally a labor-intensive task. Talent acquisitions teams need to spend time sourcing, screening and scrutinizing candidates in order to ensure they select the right one for both the company and the job.

The onset of Covid-19 has resulted in a massive paradigm shift in how people live their lives worldwide. This shift has caused many people, businesses and governments to rethink and relook how we work, communicate and more. Some of the changes have been devastating, but it has also given rise to unexpected opportunities. Find out which digital experience trends have the most room for growth in a post-coronavirus world.

When was the last time you bought a product and had some questions on how to use it? Or maybe report an issue on the product you just bought? Like any other consumer, you probably went on their website to find help.

Everise remains committed to ensuring the safety of our employees and smooth continuity of our partner's operations through our proven Home-Based Agent programs. But, work-at-home isn't the only solution that can help you get through these tough times.

To help high growth companies meet the needs of their customers and scale nimbly the globe, Everise has integrated our acquisitions into a single-source solution for high-growth companies.

Robots are the future and if we reference the movies like The Terminator, The Matrix, and Blade Runner, we are at war with the machines — and the future is not bright for humans. Robots overpower humans because of their productivity and accuracy.

Over the next decade, Everise DX predicts that bots will evolve to become a brand’s key representative for employees and customers interface with. But, in order for a bot to earn the rank of brand ambassador, your bots and intelligent assistants will need a clearly defined growth plan, one that seeks to map out your digital experience strategy.

Here are 20 statistics that show that there is a convergence of AI, customer demand and enterprise readiness that will elevate bots into key brand voices.