It’s said there are just two man-made objects easily discernible from space with the naked eye: the Great Wall of China, and the Kennecott copper mine – the largest open pit mine in the world, located in Salt Lake City, Utah.

Moving far from home is can be an isolating experience. But  if you find people who treat you like family, home doesn’t feel so far away. And that’s what happened to Eduardo Ong, a Customer Service Representative from our Las Vegas Experience Center, when he joined Everise.

Over the next decade, Everise DX predicts that bots will evolve to become a brand’s key representative for employees and customers interface with. But, in order for a bot to earn the rank of brand ambassador, your bots and intelligent assistants will need a clearly defined growth plan, one that seeks to map out your digital experience strategy.

Here are 20 statistics that show that there is a convergence of AI, customer demand and enterprise readiness that will elevate bots into key brand voices.

Outstanding customer service for all requires passion and dedication. And that’s what Sophia Holt delivers as a Customer Representative at our Salt Lake City Experience Center. Her approach to customer service can be summed up with her own words, “it doesn’t matter where you came from as long as we get to do things together, love each other, and take care of one another.

Technology has made entrepreneurism exceptionally easy. In the early years of the internet, aspiring innovators’ reach was greatly extended, but the high cost of acquiring and maintaining the servers needed to reliably run a website still imposed a significant barrier to entry and scaling.

A disruptive business needs disruptive thinking, that's why we look into the experiences of our leaders and see what shaped them to be the person that they are today. For this month, we are featuring Helen Franco, Senior Vice President for Legal and Compliance. She shares some of the activities that she enjoys outside of her profession.

Tucson is the largest city in southern Arizona and one of the oldest continually inhabited places in North America. Today, Tucson is listed as one of the fastest growing cities in the United States. Tourists and businesses alike flock to this city to experience a slice of their remarkable growth.

Everise prides itself with our people from diverse backgrounds and fields of expertise. Our global footprint allows us to have access to this amazing pool of talent. One such Everiser is Lana Pagnoux, an Employee Experience Consultant at Everise DX (Powered by Hyperlab) in KL, Malaysia.

Peter Butler, General Manager of Everise PX, joins the CONNECTIONS™ Summit as part of a panel discussion on Installation and Support: Next-Gen Smart Home Services. In an interview with Everise partner, Parks Associates Peter Butler of Everise Product Experience (PX) shares his insights on the future of Smart Home Services.  

Before we wrap up 2019, let’s look back at our amazing accomplishments this year!