There’s a saying that in order to grow, we should learn something new every day. While some people go out of their way to learn a new skill, others can learn from their daily experiences.

The ability to deliver result-driven strategies and goal-oriented outcomes is a valuable asset for incubating innovation in any industry. This month, we are featuring the leader responsible for Everise’s overall Information Technology function. Meet Ganapathy Subramaniyan, Chief Information Officer for Everise. In this interview, he shares his technologically driven expertise and a glimpse into his personal life.

A company’s culture greatly influences how successful it becomes. Building and managing this across borders and cultures makes it all the more challenging. This month, we are featuring the leader behind our award-winning people strategies, Sheena Ponnappan, the Chief People Officer of Everise. In our interview, she reveals how some of her experiences have shaped her into the fierce and fair person she is today.

As the novelty wears off, the realities that come with remote working are sinking in. The pandemic has forced people to adapt their daily routines and change their habits to accommodate a new way of working. 

Businesses have to adapt to cyclical changes and prepare themselves for a changing world. When operations are being disrupted, a solid business continuity plan (BCP) is essential to ensuring that systems and workflows remain intact. 

After having to completely transform overnight, the BPO industry now finds itself poised at its next impasse. Is work-at-home simply a business continuity plan, or is it the new table stakes for the industry. It's at these moments it's good to take a measured review of how ready the industry was and what it's doing to prepare for the future.  

Recruiting is traditionally a labor-intensive task. Talent acquisitions teams need to spend time sourcing, screening and scrutinizing candidates in order to ensure they select the right one for both the company and the job.

We are excited to announce that Everise has received a trademark from the U.S. patent office for our industry leading Systematic Insights® methodology.

The onset of Covid-19 has resulted in a massive paradigm shift in how people live their lives worldwide. This shift has caused many people, businesses and governments to rethink and relook how we work, communicate and more. Some of the changes have been devastating, but it has also given rise to unexpected opportunities. Find out which digital experience trends have the most room for growth in a post-coronavirus world.

On April 22 2020, Sudhir Agarwal, Founder and CEO for Everise, and Ryan Hollenbeck, Senior Vice President of Global Marketing for Verint hosted a webinar for over 500 participants, providing guidance on how businesses can adapt and respond to the COVID-19 crisis.