--- title: COVID-19 Impact Briefing | 31 March description: In our continued commitment to reporting on our work-at-home transformation, we are proud that 84% of our global workforce is safe and working from home. image: https://insights.weareeverise.com/hubfs/woman-friends-communication-online-covid-work-at-home.jpg --- [![Everise Logo](https://insights.weareeverise.com/hubfs/Logos/Everise%20Logo%20color%20(1).png)](https://weareeverise.com/) - Who we are Who we are Learn more about Everise and the people behind our work. [About Everise Get to know our story, values, and what sets us apart.](https://weareeverise.com/about-us/) [Our Leadership Meet the leaders guiding Everise forward.](https://weareeverise.com/about-us/leadership/) [Global Presence Explore where we operate and how we support clients worldwide.](https://weareeverise.com/our-global-presence/) - Our Solutions Our Solutions Our suite of services and tech to power better outcomes. 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[Healthcare Support patients, members, and providers across the journey.](https://weareeverise.com/industries/healthcare/) [Insurance Deliver seamless service from onboarding to claims support.](https://weareeverise.com/industries/insurance/) [Utilities Improve engagement and efficiency with always-on support.](https://weareeverise.com/industries/utilities/) [Travel & Hospitality Elevate guest experiences and scale during peak demand.](https://weareeverise.com/industries/travel-hospitality/) - [Careers](https://weareeverise.com/work-for-us/) - [Contact Us](https://weareeverise.com/contact-us/) [Home](https://weareeverise.com/) > [Insights](https://weareeverise.com/insights/) > COVID-19 Impact Briefing | 31 March **3 min read** # **COVID-19 Impact Briefing | 31 March** [COVID-19](https://insights.weareeverise.com/tag/COVID-19)    |    By Sudhir Agarwal    |    Apr 01, 2020 ![](https://insights.weareeverise.com/hubfs/woman-friends-communication-online-covid-work-at-home.jpg) In our continued commitment to be transparent and report on our operational health, I am pleased to share our weekly Work-at-Home Transformation briefing. [Last week](https://insights.weareeverise.com/covid-19-impact-briefing-24-march) we committed to enabling up to 77% of our workforce to work from home and I am proud to share that we once again achieved our target. **Currently, 84% of our global workforce is supporting customers remotely.** Additionally, 98% of planned deployments have been completed and 96% of those deployed are working. ##### **Market Assessment** Last week, a record 3.3 million Americans applied for unemployment benefits last week, exceeding the previous record of 695,000 set in October 1982. These are unprecedented times, that will have a sobering effect on the economy. However, we are doing everything in our power to ensure that we are in a position to be able to continue to hire and support both our communities and our customers during these hard times. To meet the talent supply, we are expanding our remote sourcing and hiring with our video recruiting and screening platforms as well as desktop deployment across all regions.    ##### **Everise Experience Center Report** Over the past week, our teams have been working hard to overcome some of the unique regional challenges to ensure we are continuing to achieve our work-at-home targets. Specifically, our experience center in the Philippines made monumental strides to safely increase our work-at-home workforce from 56% to 87%.    ##### **Our One Week Forecast** Our goal is to get our remaining workforce productive and working from home, increasing to an 86% remote champion population by Friday. Our promise is to continue going the [extra mile for you](https://insights.weareeverise.com/everise-goes-the-extra-mile-for-our-partners), your customers and our people     ##### **Insights and stories you may be interested in:** - ###### [How to use artificial intelligence to augment you work-at-home strategy](https://insights.weareeverise.com/how-to-use-artificial-intelligence-to-augment-your-work-at-home-strategy) - ###### [Full-time or Contractor: What is the best work-at-home model?](https://insights.weareeverise.com/best-work-at-home-model) - ###### [Hear the story of Everise Work-at-home employee #1](https://insights.weareeverise.com/people-of-everise-cristina-hackwell-salt-lake-city) [![Everise Logo](https://insights.weareeverise.com/hubfs/Logos/Everise%20Logo%20color%20(1).png)](https://weareeverise.com/) Company - [About Everise](https://weareeverise.com/about-us/) - [Our Leadership](https://weareeverise.com/about-us/leadership/) - [Our Global Presence](https://weareeverise.com/our-global-presence/) - [Awards and Recognition](https://weareeverise.com/awards/) - [Pressroom](https://weareeverise.com/pressroom/) Solutions - [Customer Experience Management](https://weareeverise.com/services/customer-experience-management/) - [EverAI & Tech Solutions](https://www.everailabs.com/) - [Digital CX and Transformation](https://weareeverise.com/services/digital-cx-and-transformation/) - [Managed Services](https://weareeverise.com/services/managed-services/) Pages - [Home](https://weareeverise.com/) - [Careers](https://weareeverise.com/work-for-us/) - [Insights](https://insights.weareeverise.com/?_gl=1*1gk4438*_gcl_au*Njg0NjcyODQ5LjE3NzI0Nzg0MzguMTU4NDI3NDEwNC4xNzc1NjcwNjAyLjE3NzU2NzA2MDE.*_ga*NzQ4NzkyMzMzLjE3NzI0Nzg0Mzg.*_ga_6H4W5S3N2V*czE3NzYxODEyMzMkbzI1JGcxJHQxNzc2MTg3MDYyJGozNCRsMCRoMA..) - [Contact Us](https://weareeverise.com/contact-us/) Follow Us - [Facebook](https://www.facebook.com/EveriseUSA/) - [Instagram](https://www.instagram.com/everiseglobal/) - [X](https://x.com/everiseglobal) - [LinkedIn](https://www.linkedin.com/company/everiseglobal/mycompany/) - [Youtube](https://www.youtube.com/weareeverise) © 2026 EVERISE. 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