Sudhir Agarwal

Sudhir Agarwal
Sudhir Agarwal is the founder and CEO of Everise as well as sits on the Board of Directors. He is responsible for leading and expanding the business across Asia.
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Recent Posts

Posted by Sudhir Agarwal on
Apr 15, 2020
Posted By: Sudhir Agarwal

In our continued commitment to be transparent and report on our operational health, I am pleased to share our weekly Work-at-Home Transformation briefing. Last week we committed to enabling up to 87% of our workforce to work from home and I am proud to share that we have over-delivered again, with 90% of our champions at home.  

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Posted by Sudhir Agarwal on
Apr 7, 2020
Posted By: Sudhir Agarwal

In our continued commitment to be transparent and report on our operational health, I am pleased to share our weekly Work-at-Home Transformation briefing. Last week we committed to enabling up to 86% of our workforce to work from home and I am proud to share that we have met our target.  

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Posted by Sudhir Agarwal on
Mar 31, 2020
Posted By: Sudhir Agarwal

In our continued commitment to be transparent and report on our operational health, I am pleased to share our weekly Work-at-Home Transformation briefing. Last week we committed to enabling up to 77% of our workforce to work from home and I am proud to share that we once again achieved our target. Currently, 84% of our global workforce is supporting customers remotely. Additionally, 98% of planned deployments have been completed and 96% of those deployed are working.

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Posted by Sudhir Agarwal on
Mar 24, 2020
Posted By: Sudhir Agarwal

Last week we committed to enabling up to 50% of our workforce to work from home. Today we are proud to share that we migrated 54% of our global workforce in a home-based model and  project to have 77% of our workforce at home by Friday. 

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Posted by Sudhir Agarwal on
Mar 17, 2020
Posted By: Sudhir Agarwal

As a global experience company, we have been responding to the rapidly evolving coronavirus (COVID-19) for some time. Our mission is to ensure the safety and well-being of our employees and that we remain committed to supporting your business and customers around the world.

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Posted by Sudhir Agarwal on
Oct 23, 2019
Posted By: Sudhir Agarwal

I’d like to share with you the formula for elevating not only customer experiences, but experiences for all your products and people. In today’s experience-led economy, people don’t buy products, they buy experiences. Why? Because as goods and services have become commoditised, people are willing to spend more on a better experience.

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Posted by Sudhir Agarwal on
Oct 16, 2019
Posted By: Sudhir Agarwal

When I established Everise in 2016, I had a vision to disrupt the Business Process Outsourcing (BPO) industry by identifying and subsequently acquiring companies which showed potential in the areas of customer experience.  In the span of the previous 20 months, my team and I successfully led the monumental task of acquiring two best-in-class Customer Experience companies in the US; an Enterprise AI company in Malaysia; started a joint venture with Korean BPO giant, UBASE, in Malaysia; as well as, secured a global partnership with Microsoft.    Safe to say we hit the ground running, and still have yet to slow down.

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Posted by Sudhir Agarwal on
Oct 8, 2019
Posted By: Sudhir Agarwal

A little while back, I spoke at a Female Entrepreneurs Day event with my youngest daughter sitting front and centre for my talk with Sophia, a social humanoid robot developed by Hong Kong based company Hanson Robotics. The interaction with Sophia was quite interesting to say the least, but the real reason I got involved with the Female Entrepreneurs Worldwide (FEW) organisation was to talk about the HeForShe movement, show support as well as give a bit of my insight and knowledge to the ladies in the audience that day.

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Posted by Sudhir Agarwal on
Jan 15, 2019
Posted By: Sudhir Agarwal

In the national budget released by Singapore for 2019, the Dependency Ratio Ceiling (DRC) for the services sector will be reduced from 40% to 38%, before further cut off to 35%. This means that companies in many industries will have to hire fewer foreign workers.

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