--- title: "Case Study: Enabling Exponential Growth for BlueJeans Networks" description: Amidst uncertainty and chaos, the strength of our partnership with BlueJeans enabled Everise to transition into a home-based environment within 2 days. image: https://insights.weareeverise.com/hubfs/Blog%20Featured%20Images/Featured%20Image.jpg --- [![Everise Logo](https://insights.weareeverise.com/hubfs/Logos/Everise%20Logo%20color%20(1).png)](https://weareeverise.com/) - Who we are Who we are Learn more about Everise and the people behind our work. [About Everise Get to know our story, values, and what sets us apart.](https://weareeverise.com/about-us/) [Our Leadership Meet the leaders guiding Everise forward.](https://weareeverise.com/about-us/leadership/) [Global Presence Explore where we operate and how we support clients worldwide.](https://weareeverise.com/our-global-presence/) - Our Solutions Our Solutions Our suite of services and tech to power better outcomes. 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Amidst uncertainty and chaos, the strength of our partnership enabled us to transition the enterprise support team into a home-based environment over 2 days. #### The Challenge BlueJeans strength is enabling virtual collaboration and powering business continuity for some the world’s largest global enterprise, including Facebook, Twitter, Nike, Coke, LinkedIn, Starbucks, Intuit and more. BlueJeans required crisis-resilient enterprise-grade technical support that their customers could rely on.   #### The Solution Everise CX setup a team of highly trained support agents in Manila to handle new account provisioning, customer care and account management. One unique aspect of our support is that it is all delivered virtually over – a strong reminder to customers of their value.   #### The Result Everise continued overachievement has resulted in a strong partnership between the two companies. As companies around the world scrambled to operate a remote workforce, Everise nimbly transitioned 100% of the team in a work-at-home environment within one week, ensuring they could continue supporting their customers. 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