Everise has been distinguished for its outsourcing excellence, winning a total of three awards at the Asia’s Outsourcing Excellence Awards by CMO ASIA. Among its awards are BPO Innovation of the Year, Outsourcing Service Provider of the Year, and CEO of the Year. The awards were received by William Foo, Everise’s Chief Financial Officer. These awards officially capped the half of a year of partnership of Everise and Microsoft to develop Artificial Intelligence capabilities and release its first internally developed chatbot.

A revolutionary undertaking of its kind, Ana the Chatbot, designed to aid in recruitment

Everise, a global experience company, announce the launch of its latest trailblazing project, Ana the Chatbot. Engineered in the digital labs of Everise in partnership with Microsoft, this chatbot is developed to serve as an aid in talent acquisition for Everise. The development of this chatbot is only one of the several technology solutions created in Everise digital labs. These innovative projects are designed to enhance the engagement between Everise and its digitally savvy employees. Ana will be available 24/7, ensuring support for Everise Talent Acquisition Team.

Singapore has the capability to overcome its challenges and go beyond its boundaries and into Asia through partnerships and leveraging technology.

AI (Artificial Intelligence) will transform the BPO industry, this is what Everise CEO, Sudhir Agarwal explained in an interview with CNBC senior correspondent, Sri Jegarajah, as he explained that technology should not be viewed as a threat, and only those that embrace it can survive the future of the Business Process Outsourcing (BPO) sector.