Everise is an international customer experience brand, elevating over 500,000 interactions per day, from our sites in six countries on three continents. One of our largest locations is in Manila, the capital city of the Philippines – a culturally rich nation whose history is deeply intertwined with that of the United States. This connection contributes to the high rate of fluent English speakers there, and this, in turn, is one reason why the Philippines has come to fill such a vital part in the Everise global strategy.
Like any enormous city, Metro Manila is comprised of many unique areas, and Everise is fortunate to be situated in one that really stands out: Bonifacio Global City — commonly called BGC — within the larger city of Taguig.
Just 20 years ago, BGC was an empty field within an old military base (called Fort McKinley, and later Fort Bonifacio). The decision was made to transform the space into a world-class center for finance and entertainment able to attract international investment, and, as evidenced by our own substantial presence there, the results have been impressive.
To be accurate, we have two locations in BGC, located just a few blocks from one another. Together, they offer a seating capacity of 1,500 and serve healthcare, travel and telecommunications clients in three languages — English, Spanish and French.
Of course, the best part about the Everise experience center in Manila is the people, who love their jobs, and the culture they’ve been instrumental in creating – the same culture that recently won the award for Best Place to Work by HR Asia, also placing in the Top 50 Workplaces in Silicon Review and in the Top 10 Contact Centers in CIO Outlook.