Everise

Everise
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Posted by Everise on
Jun 2, 2021
Posted By: Everise

In the digital age, the customer experience industry is constantly evolving. At some point, companies should not just follow current trends, but understand which certain investments can positively impact the future of the industry.

Everise Chief Financial Officer, William Foo, sat down with us for an interview to share his thoughts and observations on the future of the CX industry. He also discusses how companies responded to the COVID pandemic and how Everise managed to achieve business continuity through our early investments in people and technology to evolve amidst an ever-changing business landscape.

 

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Posted by Everise on
May 27, 2021
Posted By: Everise

Travel and tourism were among the most affected sectors by the COVID-19 pandemic. Global travel restrictions caused a massive decline in international demand for travel, and data from the latest issue of the UNWTO World Tourism Barometer showed that international tourist arrivals fell by 72% in 2020.

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Posted by Everise on
May 26, 2021
Posted By: Everise

At Everise, we believe in continuously evolving our company culture to fit the needs of our Champions and empower them as members of our Everise family. Our leaders guide our people by promoting our inclusive values and inspiring progressive changes for our organization.

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On April 29th, 2021, Everise and the American Chamber of Commerce (AmCham) in Singapore held a panel discussion at the Shangri-La hotel where thought leaders from leading industries gathered to share their insights about navigating a rapidly evolving Asian market.

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As more people spend more time online,  having a great digital customer experience is essential for brands. When done right it gives brands an edge against their competition. 

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Posted by Everise on
May 20, 2021
Posted By: Everise

Parks Associates recently hosted the second event in their Connection Community series, where Peter Butler, General Manager Everise PX for Everise was a panel member. This event focused on supporting remote workers with a smarter home, where the challenges of adaptability to global changes were a focus. Discussions on this topic ranged from controlling the work-at-home environment for sensitive transactions, and privacy concerns

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Posted by Everise on
May 12, 2021
Posted By: Everise

 

Meet Roberto Sagastume, former Senior Site Director and now VP of Operations for Everise Guatemala. Back in 2020, Roberto was featured during the Hispanic Heritage Edition of our People of Everise Series as we spoke with him in a remote interview where he talked about his hobbies and the beauty of Guatemalan culture. In this episode of People of Everise, we met with Roberto in person to learn more about his personal experiences and growth as a member of our Everise family.

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Posted by Everise on
May 10, 2021
Posted By: Everise

Everise sponsored the recent installment of the Future of Video series produced by Parks Associates. Dubbed 'Beyond the Theater: New Windowing Strategies', the focus was on high-profile theatrical films being released in a direct-to-customer format, versus a typical theatrical release. Speakers explored how the future will look regarding the theaters, premium streaming services, and the strategy of the theatrical window of new movies.

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Posted by Everise on
Apr 28, 2021
Posted By: Everise

In a competitive market, creating a near-perfect product experience is critical to building customer loyalty and trust. But creating a perfect experience is easier said than done. 

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Posted by Everise on
Apr 28, 2021
Posted By: Everise

 

Meet Pamela Mancilla, HR Manager for Everise Guatemala. For Pam, working in the field of Human Resources meant having a better understanding of the needs of everyone around her. She understood the importance of keeping Everisers happy and establishing a culture that puts people first - a responsibility that she happily fulfills as part of her role.

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