Singapore — February 22, 2018. Everise Holdings (Everise) announced its partnership with Microsoft to innovate the Business Process Outsourcing (BPO) and Contact Center industry with Microsoft’s Artificial Intelligence (AI) platform.

AI (Artificial Intelligence) will transform the BPO industry, this is what Everise CEO, Sudhir Agarwal explained in an interview with CNBC senior correspondent, Sri Jegarajah, as he explained that technology should not be viewed as a threat, and only those that embrace it can survive the future of the Business Process Outsourcing (BPO) sector.