At the core of any business there are customers, but to provide experiences that go above and beyond expectations, there are two prominent pieces in an ever changing customer satisfaction puzzle to consider.
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Becoming a leader is a challenging but a very fulfilling experience. Jamaria Rutledege, a Supervisor form Everise Las Vegas, is a testament to this. At a young age, she challenged her capabilities by enrolling in advance honors classes in high school. Her persistence and hard work paid off as she eventually graduated with honors. The laser focus determination that she displayed in her young years is still evident today, especially in her role as a Supervisor here at Everise.
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There is a saying that goes, “For every thousand hacking the leaves of the problem, there is one striking at the root.” Businesses should target the underlying issues before it happens.
Everise is an international customer experience brand, elevating over 500,000 interactions per day, from our sites in six countries on three continents. These strategic global locations are key to making the successful delivery on our brand promise a possibility.
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At Everise, we understand how important experiences can be in shaping who we are and how we make decisions. Each month, we spend some time with our leadership team and take a deeper look at how their personal experiences have influenced who they are today.
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Meet Cloei Atos, a customer service representative at our Manila Customer Experience Center. Cloei is originally from the province of Bicol, a place with a small town feel where, Cloei says, the beach is never far away and spontaneous ocean swims with friends are always a possibility.
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Everise is an international customer experience brand, elevating over 500,000 interactions per day, from our sites in six countries on three continents. One of our largest locations is in Manila, the capital city of the Philippines – a culturally rich nation whose history is deeply intertwined with that of the United States.
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Singapore-based Everise, a global experience company that provides end-to-end omnichannel customer service solutions to Fortune 500 companies and renowned unicorns such as Hong Leong Bank, Caavo and more, announced today it has received three Stevie® International Business Awards, one of the world’s leading business awards programs and six more awards from the Stevie® Awards for Great Employers. This is in recognition of Everise and its customer service solutions as well as objectives to be a great place to work.
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