Posted by Everise on
Jan 25, 2019
Posted By: Everise

Not long ago, the people’s preferred mode of communication is through personal face-to-face interaction. If you have issues with your bank, you visit them personally and talk with the manager. If you bought a defective item, you bring the item back to the store and argue with the supervisor.

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Posted by Everise on
Jan 24, 2019
Posted By: Everise

Technological disruption continues to emerge today as the economy enables scalable and collaborative networks such as Facebook, Amazon, Alibaba, Netflix, and Google that prove that delivering high value to customers is possible even with near to zero marginal costs.

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Posted by Sudhir Agarwal on
Jan 16, 2019
Posted By: Sudhir Agarwal

In the national budget released by Singapore for 2019, the Dependency Ratio Ceiling (DRC) for the services sector will be reduced from 40% to 38%, before further cut off to 35%. This means that companies in many industries will have to hire fewer foreign workers.

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Posted by Everise on
Nov 22, 2018
Posted By: Everise

Globally, the Business Process Outsourcing (BPO) industry was valued at 88.9billion in 2017 and is projected to grow to USD$262.2 billion by 2022. 8.5% of that growth is expected to come from the Asia-Pacific region, where BPO is fast becoming the main contributor to employment and economic growth.

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Posted by Everise on
May 24, 2018
Posted By: Everise

Artificial Intelligence (AI) is expected to change the workforce, but is this new form of technology here to increase or lessen job opportunities?

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