Customer Service Specialist by day; musician by night.  These basically sum up
Dee Sullivan, one of our Everisers at Austin Experience Center. When she’s not helping out customers, she’s probably writing a song about her day. Dee’s heart and determination in following her passion is a testament that you can pursue anything in life.

Adapting to change is vital for growth. And for businesses, investing in digital experiences ensures the growth of an organization.

At Everise, we understand the importance of learning from our experiences as well as learning from others. And who’s better to learn from than our leaders! That’s why, for this month, we are featuring William Foo, Chief Financial Officer of Everise. He shares some of the events that has shaped the leader that he is today. He also talks about some of the things that he would still love to do in his lifetime.

Going through hardships and challenges can alter any person's perspective in life. This is something that Melani Hadzic, a German Language Support Specialist from our Limerick Experience Center, had learned early on in her life. Today, she uses these experiences to fuel her drive in her personal and professional endeavors.

Today, customers value communication with brands just as much as their products. For global brands, this is definitely a challenge because this requires using native tongues in order to reach their customers.

Balancing your passion with your work is not easy, but not impossible. All it takes is the right attitude and mindset. Take Aysah Reyes Dalida for example, a Trainer at our Manila Everise Experience Center. On top of molding future agents, she is also a member of the Philippine national team for squash, a sport that involves a racket and ball played by two or four players in a four-walled court.

There is no better reward for doing a great job than being acknowledged for doing one.

This is what Everise, a global customer experience company, collectively thinks after receiving two major awards at the recently concluded Singapore Business Review (SBR) Management Excellence Awards 2019 held at Conrad Centennial Singapore.

As technology continues to evolve, working with a laptop or a smartphone wherever you are has never been this easy. This is definitely a step forward in the workforce especially for job candidates who seek a work-life balance through home-based work. Having the option to be in a home-based work setting is one of the magnets that attract job seekers into staying with a company.

Determined and strong-willed. These are just some of the words that describe Doyal Bennet, Training Quality Manager of Twin Falls at Everise. Like most of us who are shaped by our heritage and family, Doyal credits his Celtic heritage (both of his parents are of Scottish-Irish descent) for shaping his character and outlook in life.

Technology is rapidly changing the workforce landscape. In time, advances in technology such as Artificial Intelligence (AI) will soon make labor obsolete.