Technology has made entrepreneurism exceptionally easy. In the early years of the internet, aspiring innovators’ reach was greatly extended, but the high cost of acquiring and maintaining the servers needed to reliably run a website still imposed a significant barrier to entry and scaling.

Peter Butler, General Manager of Everise PX, joins the CONNECTIONS™ Summit as part of a panel discussion on Installation and Support: Next-Gen Smart Home Services. In an interview with Everise partner, Parks Associates Peter Butler of Everise Product Experience (PX) shares his insights on the future of Smart Home Services.  

There is a saying that goes, “For every thousand hacking the leaves of the problem, there is one striking at the root.” Businesses should target the underlying issues before it happens.

“I want to talk to an actual human!”

We have all been there. Sometimes we find some tech issues on the product we bought, and we just want to talk with someone who can properly answer our questions. So, we dial in and find tech support that could help us. It is satisfying to solve it ourselves but also reassuring that we can call a number whenever we need help.

Today’s technology made people more connected, not just with other people but with home appliances as well.

Everise, a global customer experience company based in Singapore is set to venture into the Internet of Things (IoT) as it acquired Trusource Labs, a digital experience company that provides various technical support solutions like Apple Helpdesk. Trusource Labs joins the growing Everise Family with the goal of disrupting and elevating global customer experience.